My interaction with the staff at Gaston's Grotto was excellent. Chuck, in particular, was very affable, welcoming and accommodating. I was also pleased to enjoy a couple of satisfying meals. It was somewhat busy when I first checked in. I worked in the food service industry for 18 years and I scheduled my check-in and check-out for hours that would not be an inconvenience. Unfortunately, I did experience a travel delay and a later check-in. But Chuck checked me in with a professional big smile. The servers and hosts were also pleasant and helpful.